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Privacy Policy

The following privacy policy applies from May 16th 2018

What do you do with my personal data?

The First Floor Gallery Picture Framing will only use your data to contact you regarding any current or past business-related issue with us or to respond to your enquiries. We do not contact our customers or collect your data with marketing purposes without your consent.

We may have to use your data for legal, regulatory or business reasons such as assisting with crime and fraud prevention.

How long will you keep my personal data?

We keep your information while you are our customer and after you have finished trading with us for a variety of reasons. For example, we might need to sort out disagreements, stop fraud, prove that you were one of our customers or follow our legal obligations. The police may need it as evidence. We may also keep information about what products or services you purchased from us.

In each case, the length of time that we need to keep the information may be different, but we will only keep the information for as long as we need it.

Who do you share my personal data with?


We will share your information when we have legal or regulatory requirements such as a request from the competition authority or law enforcement agency.

We will share your information with post or other delivery services when you have provided your consent.



What data do you hold about me and how do you get it?


We collect information provided directly from you. This applies to any current and previous business-related issues with us.

The personal information we require from you may include: customer's full name and address, contact number, e-mail, delivery address or any other contact details for business purposes.

May you wish to learn more on our website provider privacy policy, please click here.



What rights do I have?


You have the following rights:

  • To be informed about how we use your personal data which is the purpose of this Privacy Notice.

  •  To update your personal data. You can update or amend your information by telling us over the phone, letter or via e-mail.

  • To ask us to delete your personal data. However, there may be circumstances where we are legally entitled to retain it.

  • To see the data that you have provided to us and request a copy.

  • To object to the processing of your data and have it restricted. There may be circumstances where you ask us to restrict the processing of your information, but we are legally entitled to refuse that request.


How do I change my marketing preferences?


The First Floor Gallery Picture Framing does not collect or use your data with marketing purposes without your consent. You can notify us any updates to your contact preferences via telephone, letter or e-mail using the contact details provided below. 

We will never give your data to a third party with marketing purposes.

How do you ensure my data is secure?


At the First Floor Gallery Picture Framing we are committed to keep your data secure. We use a variety of procedures to help protect your personal data from unauthorized access, use or disclosure.

How can I contact you?


If you would like more information or have any queries in relation to your data, you can contact us by post, telephone or via e-mail as follows:

First Floor Gallery Picture Framing

Unit D3 Hunts Farm, Rudd Lane

Michelmersh (Upper Timsbury)-Romsey

SO51 0NU

Tel. 01794 367107


Changes to this privacy notice:

We will check this policy from time to time and post any changes here. You can always contact us to request a copy of our privacy policy.



How to resolve privacy issues:

If you have any concerns about the protection of your data, you have the right to refer any data privacy issue to the Information Commissioner's Office at any time.








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